Shipping & Returns

At Great Lakes Billiards (Aaron Aldridge Enterprises, LLC), we strive to make every purchase and delivery as smooth and hassle-free as possible.

We currently ship merchandise throughout the continental United States.

Orders are processed as quickly as possible. Delivery times vary depending on product availability, destination, and shipping carrier.

Every order is carefully packaged to help ensure it arrives safely.

Professional delivery, installation, and precision leveling are included with all pool table purchases within Wayne, Oakland, and Macomb counties.

Delivery outside the tri-county area is available for an additional charge. Please contact us for a personalized quote.

 If your order arrives damaged or defective, please contact us within 10 days of delivery. We'll work with you to resolve the issue as quickly as possible.

Please retain all original packaging and damaged merchandise until the claim has been resolved, as the shipping carrier may require an inspection.

Once the issue has been reviewed, we'll determine the appropriate resolution, which may include a replacement, exchange, or refund. 

Returned merchandise must be in its original condition unless damaged during shipment.

Custom-cut pool table cloth, special-order items, and installed products are non-returnable.

Refunds will be issued to the original method of payment.

If you have any questions about shipping, delivery, or returns, please contact us before returning merchandise. We're always happy to help.